Privacy police

Privacy police

The General Data Protection Regulation ( GDPR ) enters into force on May 25, 2018 and imposes new requirements regarding the way personal data is handled. In this regard, we have prepared information and contacts below for you in case you wish to change the data you provide on this website.

What is GDPR and why is it needed?

The GDPR forces businesses to better organize their data structures, minimize personal data collected and conceptualize personal data protection, as well as reorganize their structure. Data controllers will be required to know where their users' data is stored and who has access to it. From a consumer perspective, GDPR aims to ensure that they have control over the data they provide or have already provided in order to receive a service online. GDPR affects any business working with data of EU users.

Why are cookies and/or personal data needed on this site?

The functionality of any website depends on how well it can use the information you provide. Depending on whether you will agree to the administration of your personal data on this site, the functionalities to which you will have access also depend. For example:

  • Cookies are needed to store order steps, login to the site, login details, comments, sharing on social networks, preferences and site settings (where applicable). Without them, the latter would not be possible, and the site would not function properly. For example, even youtube videos won't load.
  • Personal, profile data, such as name, phone, email, are necessary for placing an order and forming a purchase-sale protocol, details of your purchase and ensuring good conditions for subsequent ones.
  • Marketing cookies and data are needed to provide advertisements matching your interests, targeting and business targeting to promotional content available personally to you, as well as notifications of new/promotional services/products that this site provides.

What rights do I have?

The new regulation treats almost all statistical data as personal information by which a user can be identified. Until now, in order not to receive this information, tools like adblocker/ghostly and other browser add-ons had to be used. Now, for sites operating within the EU, this is illegal.

  • Users must expressly and clearly express consent for their data to be processed and accessed for each individual purpose for which it will be used.
  • Users should be able to edit, delete and save their personal data from websites, and above all be notified when their security is breached.
  • Users should have access to an explanation of how their data is stored, what security measures are in place and who has access to it. This information can be obtained further down on this page.

What personal data is processed and for what?

  • By pressing the "I agree" button on the message notifying you of the regulation, you give the administrators of this website the right to use pseudo-anonymous data about you as part of global statistics of visits. Such data is, for example, IP, referer, browser/os
  • If you agree, this data will only be used and submitted to tools for analyzing site traffic, conversions and direct remarketing through the google and/or facebook platforms.
  • If you do not agree, data about you will not be stored, sent to third parties/tools and processed.
  • By registering on this site (where applicable) you may provide your consent for the administrators of this site to notify you in a pre-arranged manner about promotions, campaigns, etc.

How can I exercise my rights for this website?

  • By clicking on your username/profile icon/link to your profile, you can edit it .
  • In the event that you wish to opt out of the consent provided during registration, delete your profile, or request all data related to your profile, you may do so by e-mail to the website administrators, whose contact can be found in the “ contacts ” page. The response period is one month. In case of doubt, additional information may be requested to identify you as the subject of the personal data you request.
  • In the event that you wish to withdraw your consent to the use of cookies, you may use one of the following options:


 

Where and how is personal data stored? What security measures are in place?

  • The data you submit to this website is submitted via httpS - currently the most secure means of encrypting user-sent data to a server. In our database, passwords and other sensitive information (if available) are additionally processed by hashing/encryption.
  • The server premises are only accessible to administrators with special access and comply with EU regulations - including - located within the EU.

For what purposes are they processed?

  • The pseudonymized data you send by agreeing to these terms of use is used for reporting activities and analyzes of site traffic, user interest orientation and is a reference point for the future development of the website. Data about your consent is stored in cookies on your browser.
  • The data submitted in contact forms, such as e-mail and name, are stored solely and only for the purpose of answering an inquiry made and history of inquiries. On request, they can be anonymized.
  • Data submitted in registration forms is used to identify you as a specific user and access richer and more personalized information/resources on the website. The storage of this data complies with the security measures mentioned so far.

How long will they be stored?

  • Anonymous data is stored for/for the purpose of statistics as long as it is necessary to provide the requested functionality;
  • Data submitted for registration to provide a service or site functionality will be stored lawfully for the purpose of statistics and technical provision and reference.

Who are the users and recipients of the personal data?

  • The data we receive directly from your web browser (when clicking the "I agree" button) is sent, in order to improve the service, structure and functionality of the site, to systems for analyzing traffic information and the site's audience. This data can be used for anonymous direct remarketing, if you allow. The tools we use and their respective rules and regulations are:
  • In case you have subscribed to the newsletter, the data you provide will be used for notifications about promotions, notices and messages related to the website and topics that concern you.
  • In the event that you have registered (when possible), you have given your consent to the processing of your data in accordance with the general conditions of use of the site. Your data will be used for the purposes of providing services related to site registration. This includes but is not limited to: order, profile information, site settings, user lists, private messages, and more. If you would like to know more about the data you have provided to this website, please contact an administrator.
  • Data related to payment methods that you provide to third parties as part of the payment process (paypal, epay, etc.) are subject to their terms of use and provision of services and accordingly - their responsibility. We do not store your payment information!

In general, only the administrators of this website, including technical development personnel (listed in the footer), have access to your data. Depending on the information shared.

 

 

Cookies

 

In order for this site to work properly, we sometimes save small data files called cookies on your device.

What are cookies?

Cookies are small text files that are saved on your computer or mobile device when you visit a website. They allow the website to remember your actions and preferences (such as username, language, font size, order content and other display settings) for a period of time so that you do not have to enter them each time you visit site or move from one page to another.

How to control cookies?

You can control and/or delete cookies whenever you want - for more information see aboutcookies.org. You can delete any cookies already stored on your computer, and you can also set most browsers to block them. However, if you do this, you may need to manually adjust some parameters each time you visit a site, and some services and features may not work.

Delete all cookies this site has stored on my browser.

Have a question? We look forward to hearing from you!

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Contacts

1407 Sofia
Vita Hospital (Second Building ) - № 10 Filip Kutev Str.,
Phones: 02 45 22 000
Е-mail: [email protected]